SHIGONA POLICIES

Shipping Policy

At Shigona, every order is carefully prepared to ensure it reaches you in perfect condition. We work with trusted delivery partners to provide a smooth and reliable shopping experience across India.

Order Processing

Orders are processed within 1–3 business days after successful payment confirmation. During new launches, festive seasons, or promotional events, processing times may be slightly longer.

Shipping Time

Metro Cities: 2–5 Business Days
Other Locations: 4–7 Business Days
Remote Areas: 5–10 Business Days

Delivery timelines are estimates and may vary depending on your location and courier availability.

Shipping Charges

We offer complimentary shipping across India on eligible orders. Any applicable shipping charges will be displayed during checkout before payment.

Order Tracking

Once your order has been dispatched, you will receive an email and/or SMS containing your tracking details so you can monitor your shipment at every stage.

Delivery

Please ensure that your shipping address and contact details are accurate. Shigona cannot be held responsible for delays caused by incorrect or incomplete shipping information.

Damaged or Missing Orders

If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your package. Include your order number and clear photographs to help us resolve the issue as quickly as possible.